EMAIL SUPPORT

We at Global Data Solution offer one of the best email support services that include technical as well as non-technical services.

Email has evolved as a major communication tool that helps transmit data and is perfect for customer relationship management. Today, there are several companies that outsource their email support requirements. We at Global Data Solution offer one of the best email support services that include technical as well as non-technical services. Today, the ubiquitous email has evolved as an important means of data transmission.

It has also been found to be a great tool to efficiently manage customer relationship. This has resulted in several small, medium and large companies opting to outsource their eCRM requirements, particularly email support services. The major advantages accruing from email communication include affordable costs, access from anywhere at any time, more importantly email is non-intrusive helps maintain privacy.

How do offshore email support services help you?

  • You can keep your customers happy as their queries are answered promptly, leading to quicker resolutions.
  •  Outsourcing your email services helps you diligently balance the loads during peak and off-peak periods, thanks to our around the clock services.
  •  When such time-consuming web-based tasks are outsourced you have enough time to manage your time efficiently and focus on your core competencies, leading to increased revenues.
  •  With email support services taking care of the bulk of the issues, the need for voice support is reduced considerably, again leading to substantial savings.

The services you can expect from Global Data Solution:

We have teams that are adept, which has helped us handle business email support services efficiently. We handle complex as well as simple issues, always endeavoring to produce the desired results.

Global Data Solution’s business email support services include:

  •  Technical Support
  •  Customer Care
  •  Order Fulfillment/Follow-up
  •  Follow-up/Verification
  •  Resolution of customer queries
  •  Resolution of Escalations
  •  Adherence to Service Level Agreements (set by the client)
  •  We serve all important industries including software/IT/ITES, Retail, Food, Healthcare, Hospitality, Realty, ecommerce, media and broadcasting.
  •  We have the expertise and wherewithal to handle complex issues and are known for our quality, which has made us totally reliable when it comes to email support services.
  •  Email support and eCRM are areas in which we have gained enough expertise as we have analyzed the complex dynamics involved.
  •  We help the customers get quick one-stop solutions that are cost effective, thereby enriching their experience.
  •  We allow only our Microsoft Certified engineers handle technical support services.
  • Global Data Solution is one of the leading email support service providers for technical as well as non-technical support. Outsource your email support services and learn the difference!